Privacy Policy

Last updated: July 19, 2026

IQWallet is a trade name (DBA) of Underground Drilling Holdings LLC, which also conducts business as Vintrix. This Privacy Policy explains how Underground Drilling Holdings LLC, doing business as IQWallet ("IQWallet," "we," "us," or "our"), collects, uses, and discloses information in connection with your use of iqwallet.biz (the "Site") and the services we describe on it (the "Services").

Information We Collect

We collect information you provide directly to us, such as when you submit the contact form on this Site, including your name, email address, and the contents of your message.

We may also automatically collect limited technical information, such as your IP address, browser type, and pages visited, through standard web server logs.

How We Use Information

• To respond to inquiries submitted through our contact form.
• To operate, maintain, and improve the Site.
• To communicate with you about our Services.
• To comply with legal obligations and protect against fraud or misuse.

Financial Information

As part of providing our e-wallet and payment-related Services, we and our regulated financial services and banking partners may collect, process, and store financial information, which may include account identifiers, transaction history, payment card or bank account details, and identity verification information required for compliance with know-your-customer ("KYC") and anti-money laundering ("AML") obligations.

We use administrative, technical, and physical safeguards designed to protect financial information, including encryption in transit and at rest, role-based access controls, and regular security reviews. Where applicable, payment card data is handled consistent with the Payment Card Industry Data Security Standard (PCI DSS).

We do not sell financial information. We share financial information only with regulated banking, payment, and compliance partners as necessary to deliver the Services, detect and prevent fraud, and comply with applicable law, including the Bank Secrecy Act and other AML regulations. Financial information is retained only as long as necessary for these purposes or as required by applicable financial recordkeeping laws.

Subject to our legal and regulatory recordkeeping obligations, you may have additional rights regarding your financial information under applicable law, including the right to request access to, correction of, or deletion of that information.

SMS and Email Communications

We use trusted third-party providers, including Telnyx, LLC, to deliver SMS text messages and email communications related to your account, transactions, and our Services. By providing your mobile phone number or email address and opting in, you consent to receive these communications.

Message types may include account notifications, transaction alerts, security codes, and service updates. Message frequency varies based on your account activity and notification preferences. Message and data rates may apply, and you are responsible for any charges from your wireless carrier. Carriers are not liable for delayed or undelivered messages.

You may opt out of SMS communications at any time by replying STOP to any message we send. You may reply HELP for assistance. After you opt out, you may receive one final message confirming your opt-out, and you may continue to receive transactional or account-critical messages required to service your account where permitted by law. You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

We do not share your mobile phone number or SMS opt-in consent with third parties for their own marketing purposes. This information is shared only with service providers, such as Telnyx, solely to facilitate delivery of these communications, and is otherwise handled in accordance with this Privacy Policy.

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate the Site and respond to inquiries, or when required by law.

Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and for a reasonable period afterward for recordkeeping purposes, unless a longer retention period is required by law.

Your Choices

You may contact us at any time to ask that we delete information you have submitted to us. We will honor such requests except where we are required to retain information by law.

Security

We use reasonable administrative and technical safeguards designed to protect information submitted through the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy, please contact us at info@iqwallet.biz.